Privacy

Privacy Policy

Last updated: 7 October 2026

Information we use

Domiax uses account information such as username, email, profile details and an optional profile photo. We also process domain submissions, ownership verification records, watchlists, messages, support requests, order and payment references, transfer information and payout records. Website activity and technical logs help operate and troubleshoot the service.

Why we use it

We use this information to verify accounts, provide marketplace features, communicate about account activity, process purchases and transfers, assist users and protect against misuse. Email and payment providers receive the information needed to perform their respective services.

Public and private information

Your public display name, profile information you choose to publish and public domain listings can appear on seller pages. Private account email addresses are not published on product cards. Messages and transfer codes are available only to the relevant participants and authorized operators as needed for the service.

Passwords and transfer codes

Passwords are stored as hashes, and domain transfer authorization codes are encrypted in storage. Authorized buyers, sellers and administrators may access transfer information as required by the order workflow. Do not send account passwords or full payment-card details through messages or support requests.

Cookies and website activity

The website uses cookies for sign-in sessions and security. It also records page activity and domain views to understand use of the service. Disabling necessary cookies may prevent sign-in and other account functions from working.

External providers

Availability-check links take you to independent websites. Payment checkout may also take you to an enabled payment provider. Those websites have their own privacy practices. Review their policies before providing information.

Retention and your questions

Information is kept while needed for account services, transaction history, support, security and applicable recordkeeping requirements. Contact support using the website contact details to ask about your information, request corrections or discuss account closure. Some transaction or security records may need to be retained after an account is closed.

Changes

We may update this policy when the website or its services change. The current version will be published on the website.